Our Services
Whether you have an immediate short-term technical project or are looking for a long-term trusted business I.T. services partner, UCV Ghana LTD I.T. support and services, utilizing industry best standards and practices are here for you.
With our staff of knowledgeable and certified technical and network support professionals, we have the resources and expertise to overcome any I.T. support and services challenge that your organization might be facing.
We provide a wide range of Solutions and Services not limited to the following areas of information technology:
Consultation, Strategy, and Roadmaps
Leverage our dual mastery in business and technology with our IT Consultation and Strategy services. We offer a tailored IT strategy and an actionable implementation roadmap, considering factors such as:
– Alignment of your business and IT objectives
– Comprehensive analysis of your existing IT infrastructure
– Your envisioned future state and objectives
Let’s collaborate to turn your strategic goals into a reality.
Network Infrastructure Design and Implementation
Our network infrastructure design process forms the cornerstone for your organization’s network setup. We delve into understanding your IT needs, document them, and seamlessly incorporate them into your network components, ensuring maximum efficiency.
Our strategic design blueprint includes:
– A comprehensive network map
– Details of required cabling structure and layout
– Number, type, and placement of network devices
– IP addressing scheme
– Network security architecture and protocols
This blueprint is subsequently used to guide the network implementation, effectively serving as your roadmap to a robust and efficient network infrastructure.
Network Troubleshooting and Maintenance
Entrust your network’s reliability to our team of IT professionals. We eliminate the uncertainty in diagnosing network issues, efficiently identifying and rectifying challenges related to connectivity, performance, security, and beyond. Let us ensure your IT network operates smoothly and effectively.
Remote and On-Site IT Help Desk Support
With our prompt and outstanding Remote and On-site IT Help Desk Support, we manage your daily IT concerns ensuring uninterrupted business operations. Trust us to resolve technical issues so you can concentrate on business growth.
I.T. Equipment Recommendation and Procurement
The IT Procurement Process is integral to your organization’s growth and needs. We’re here to aid in identifying IT equipment requirements, liaising with suppliers, and ensuring quality procurement. Moreover, we offer support in managing your IT asset inventory, enhancing operational efficiency.
I.T. Inventory Management and Record Keeping
We empower your decision-making process by providing insights and facilitating effective IT environment management. Our comprehensive approach encompasses identifying and tracking your IT assets, including their location, assigned users, maintenance records, lifecycle data, software licenses, and compliance information. Let us guide you towards informed decisions and optimized IT spending.
I.T. Vendor Management
We extend our support from IT vendor identification to service contract closure. Through regular monitoring and governance, we ensure your expectations are not only met but surpassed throughout the service contract lifecycle. Rely on us to uphold the highest standards in your IT vendor engagements.
Software deployment, Maintenance and Training
Hand over the complexities of software management to us. Activities such as installing, uninstalling, updating software applications, and user training can be time-consuming. Our efficient and accurate deployment services streamline these processes, freeing you to focus on your core business activities.
Email Support and Maintenance Services
We facilitate your journey from selecting an email provider to operationalizing your email service. Our comprehensive service package includes email service setup, maintenance, and management, providing you a seamless email solution.
Client Server applications and technologies
We establish and manage client and server-based applications, empowering your organization with secure and scalable technology solutions. With a focus on securing critical data and implementing access controls, we enhance operational efficiency by centralizing key datasets. This promotes seamless sharing and accessibility among teams, bolstering your day-to-day operations.
Enterprise Server & Storage maintenance and support
We offer comprehensive maintenance, repair, and support services for your enterprise servers and storage equipment. This includes crucial components such as controllers, memory, and hard drives, ensuring optimal performance and reliability of your IT infrastructure.
Data Backup and Recovery Services
We safeguard against critical data losses through our robust data backup and recovery services. By establishing file servers with on-premise or cloud-based redundant daily and incremental capabilities, we protect your data from hard drive failures, malicious activities, inadvertent actions, or mismanagement. Trust us to keep your valuable data secure.